HOMEGOINGHQ — COMMUNICATIONS CONSENT (EMAIL / SMS / TCPA / CAN-SPAM)

Entity: EdConsult LLC d/b/a HomegoingHQ (Michigan LLC) | Notice: 1098 Ann Arbor Rd W, #479, Plymouth, MI 48170 Last Updated: July 18, 2026 | Version: 1.0

1. TYPES OF COMMUNICATIONS

1.1 Service/transactional (email + in-app). Necessary messages to operate the Platform: account, security, billing, order/print status, family invitations, task/deadline reminders you enable, and legal notices. These are required while your account is active and are not marketing.

1.2 Marketing (email). Promotional messages about features, tips, and offers. Optional — you opt in and can unsubscribe anytime.

1.3 SMS/text (optional). If you provide a mobile number and opt in, we may send text messages as described in the SMS Program Terms below.

2. EMAIL CONSENT AND CAN-SPAM

By providing your email and using the Platform, you consent to receive service/transactional emails. Marketing emails are sent only with your consent and will: identify HomegoingHQ as the sender, include a valid physical postal address, accurately describe the subject, and provide a working unsubscribe link honored promptly (within 10 business days, as required by CAN-SPAM). Unsubscribing from marketing does not stop required service messages.

3. SMS PROGRAM TERMS (TCPA / CTIA)

These terms govern text messages and reflect an express opt-in.

3.1 Consent. By opting in (checking the SMS box and providing your mobile number, or texting a keyword to our number), you agree to receive account/service alerts and, if selected, reminders text messages from HomegoingHQ at the number provided, including messages sent using an automated system. Consent is not a condition of purchase.

3.2 Message frequency. Message frequency varies based on your activity and settings.

3.3 Rates. Message and data rates may apply, per your mobile plan.

3.4 Opt out. Reply STOP to any message to unsubscribe. You will receive a confirmation and no further messages from that program. Reply HELP for help, or contact care@homegoinghq.com.

3.5 Supported carriers. Carriers are not liable for delayed or undelivered messages. Availability varies by carrier.

3.6 No sharing for third-party marketing. We do not share or sell your mobile number or SMS consent to third parties for their own marketing. Consent is specific to HomegoingHQ.

3.7 Changes. If we materially change an SMS program, we will obtain renewed consent where required.

4. WITHDRAWING CONSENT / PREFERENCES

Manage communications anytime in your account settings: unsubscribe from marketing email, reply STOP to texts, or contact us. Required service messages continue while your account is active.

5. RECORD-KEEPING

We record each consent (type, text/version, timestamp, IP or device, and the number/email), each opt-out, and the program to which consent applies, in an audit log. This record supports TCPA compliance and is retained per the Record Retention Policy.

6. CONSENT LANGUAGE (for the point of collection)

Service email (registration): > ☐ I agree to receive service and account emails required to use HomegoingHQ.

Marketing email (optional, default off): > ☐ Send me occasional HomegoingHQ tips and offers. I can unsubscribe anytime.

SMS (optional, express opt-in, default off): > ☐ I agree to receive text messages from HomegoingHQ at the number I provide (account/service alerts). Msg & data rates may apply; frequency varies; reply STOP to cancel, HELP for help. Consent is not a condition of purchase. See the SMS Program Terms & Privacy Policy.

7. CONTACT

care@homegoinghq.com | EdConsult LLC d/b/a HomegoingHQ, 1098 Ann Arbor Rd W, #479, Plymouth, MI 48170