HOMEGOINGHQ — AI USAGE DISCLOSURE

Last Updated 7/18/2026 | Version: 1.0

1. WHY YOU’RE SEEING THIS

HomegoingHQ uses artificial intelligence (“AI”) to help guide you. We want you to understand what that means, what it can and cannot do, and how your information is handled. This Disclosure supplements our Terms of Service and Privacy Policy.

2. WHERE WE USE AI

We use AI-assisted features including: - The Guide — a conversational assistant that answers questions and helps you understand next steps, terms, and tasks; - Drafting help — generating suggested text such as letters, obituaries, and messages; - Suggestions and summaries — organizing information and surfacing relevant guidance; - Document reading — reading a document you’ve uploaded to summarize it and suggest next steps.

AI features are powered in part by third-party AI models (for example, Anthropic). When you use an AI feature, your inputs may be sent to these providers to generate a response.

Document reading. When you ask the Guide to read a document you have uploaded (for example, a policy, bill, or letter), that document’s contents are sent to our AI provider (Anthropic) to generate a plain-language summary, key details, and suggested next steps. Documents are not used to train AI models.

3. WHAT AI IS — AND IS NOT

3.1 It’s a helper, not a professional. AI output is general information and drafting assistance only. It is not legal, financial, tax, insurance, medical, or professional advice, and using it does not create any attorney-client, fiduciary, medical, or other professional relationship.

3.2 It can be wrong. AI can produce information that is inaccurate, incomplete, outdated, or not suited to your specific situation (“hallucinations”). Laws, deadlines, forms, and benefits vary by state and change over time. Always verify important information with a qualified professional and official sources before relying on it.

3.3 You are in control. You decide whether to use AI output. Review, edit, and confirm anything generated for you — especially documents, letters, legal or financial information, and anything you send to others or file with a court or institution.

4. YOUR INPUTS AND PRIVACY

• Your inputs to AI features may be transmitted to and processed by third-party AI providers to generate output, as described in our Privacy Policy.
• We do not permit our AI providers to use your inputs to train their general-purpose models.]
• Do not enter information you are not authorized to share, and avoid submitting unnecessary sensitive information.
• AI interactions may be logged and retained to operate, secure, and improve the Platform, consistent with our Privacy and Data Retention policies.

5. LIMITATIONS AND RESPONSIBLE USE

• Do not use AI features to generate unlawful, infringing, harmful, or deceptive content (see the Acceptable Use Policy).
• AI features are not monitored in real time and are not a crisis or emergency service. If you are experiencing a medical or mental-health emergency, call 911 or your local emergency number. For emotional support, consider contacting 988 Suicide & Crisis Lifeline or a licensed professional.
• AI output may reflect limitations or biases of underlying models.

6. NO WARRANTY

AI features are provided “as is,” without warranty of accuracy, completeness, or fitness for a particular purpose, and are subject to the disclaimers and limitations of liability in our Terms of Service.

7. HUMAN ALTERNATIVES

AI features are optional. You may choose not to use them and instead consult the Platform’s non-AI resources or a qualified professional or provider.

8. CHANGES

We may update this Disclosure as our AI features and applicable law evolve.

9. CONTACT

Questions about our AI features: care@homegoinghq.com

IN-PRODUCT SHORT-FORM NOTICE (for display at the point of AI interaction):

✦ You’re using the AI Guide. It offers general information and drafting help — not legal, financial, tax, or medical advice — and it can be wrong. Please verify important details with a qualified professional. Don’t share information you’re not authorized to share. Learn more